Protecting your privacy is important to First Community Bank and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all First Community Bank’s employees for collection, use, retention, and security of nonpublic personal information.
What Information We Collect
We may collect “nonpublic personal information” about you from the following sources:
- Information we receive from you on applications or other loan and account forms;
- Information about your transactions with us, our affiliates or others; and
- Information we receive from third parties such as credit bureaus.
“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history.
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What Information We Disclose
We are permitted under law to share information about our experiences or transactions with you or your account with companies related to us by common control or ownership (“affiliates”). We also may share additional information about you or your account (such as information we receive from you in applications and information from credit reporting agencies) with our affiliates. The type of affiliate that we may disclose information about you to is a financial service provider such as an insurance company. You may direct us not to disclose to our affiliates information that does not relate solely to our or our affiliates’ experiences or transactions with you or your account (such as the application information and credit bureau information) by calling us at 1-888-780-8391.
The types of information listed below are examples of the kinds of information that we may disclose to our affiliates:
- Information you give us on an application or other forms, such as your name, address, social security number, assets and income;
- Information about your transactions with other parties, such as account balances, account activity, credit card usage, payment history and deposit history;
- Information we receive from a credit reporting agency, such as your credit worthiness and history.
We also are permitted under law to disclose nonpublic personal information about you to “nonaffiliated third parties” (i.e., third parties that are not members of our corporate family) in certain circumstances. For example, we may disclose nonpublic personal information about you to such third parties to assist us in servicing your loan or account with us; to government entities in response to subpoenas; and to credit bureaus. We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.
We do not disclose information about former customers, except as permitted by law.
Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you.
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
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